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Mac
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TicketAlert

You can read more about TicketAlert for Mac here.
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The first Native Mac Client that receives alerts from ©Kayako SupportSuite or eSupport servers right on your desktop.

TicktAlert is available in 2 editions: Free Edition and Professional Edition.

We adore the Mac ourselves but really missed receiving helpdesk alerts on Mac. With TicketAlert we are up to date all the time.
iPhone
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SupportDesk

You can read more about SupportDesk for iPhone here.
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The first Native iPhone Client to synchronize with your ©Kayako SupportSuite or eSupport servers right from your iPhone.

Using SupportDesk for iPhone you can work with your helpdesk while being on the road.

We use SupportDesk ourselves to keep up with the latest status of our Helpdesk while being away from the office.
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iFIndContact

You can read more about iFindContact for iPhone here.
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iFindContact is the missing link between your (failing) brain and the built in Contact Application.

With iFindContact you can filter contacts based on random information.

We created iFindContact to avoid that we could not find that wonderful restaurant in Amsterdam for a second time...